Chandigarh, August 7 – With a view to get feedback about cleanliness and functioning of toilets from citizens, Municipal Corporation, Karnal has decided to install “Information and Communication Technology (ICT) based Feedback Monitoring System” on pilot basis in community and public toilets in the town. 

In the first phase, this system will be installed by Bharat Sanchar Nigam Limited (BSNL) outside 25 toilets in Karnal and the process for the same will be started during current month. Out of these, it will be provided in 14 Sulabh Suchalaya and 11 community toilets. Thereafter, feedback systems will be installed on all the toilets in Karnal.

While stating this here today, a spokesman of Municipal Corporation, Karnal said that citizens could give their feedback in three ways about condition of toilet by pressing the button on a device to be installed outside the toilet. First button means clean, second OK which means fine and third means dirty.  Feedback given by the citizens would go to Corporation's IT department every day which help to ascertain about the situation of toilets.
          Giving more information about the feedback system, he said that the Union Ministry of Housing and Urban Affairs is committed to clean all the towns in the country under Swacch Bharat Mission. In order to keep the community and public toilets clean, it has been taken in the next survey in 2018 and each of its towns would get 16 numbers. He said that Union Ministry has signed an agreement with BSNL for setting up this ICT based feedback system, initially for three years. Government would provide Rs945 per month for each such system to BSNL.
          He urged the town citizens to give their feedback on the system after usage of toilets so that efficacy of all the toilets can be maintained.