Know Your Rights: Permanent Lok Adalat Offers Speedy and Accessible Justice

Chandigarh, 22 October 2026:An awareness programme on the Permanent Lok Adalat for Public Utility Services (PLA) was organised at Government Model Senior Secondary School, Sector 43, Chandigarh, under the aegis of the Permanent Lok Adalat for Public Utility Services, U.T. Chandigarh.

The programme was addressed by Ms. Roonam Kaushik, Chairman(In-charge) and Ms. Surjeet Kaur, Member, Permanent Lok Adalat for Public Utility Services, U.T. Chandigarh, who sensitised students and staff about the role and functioning of the PLA.

The speakers explained that the Permanent Lok Adalat provides an accessible statutory forum for resolution of disputes relating to essential public utility services such as electricity, water, transport, telecommunication, insurance, sanitation and hospital/dispensary services.

The participants were informed that the PLA first endeavours to resolve disputes through conciliation and, where settlement is not possible, may decide the dispute on merits in accordance with law. The process provides an important avenue for citizens seeking speedy, economical and effective resolution of eligible public utility disputes, without the complexities of prolonged litigation.

It was also explained that an award of the Permanent Lok Adalat, subject to law, is final and binding on the parties and has the effect of a decree of a civil court.

The speakers urged the students and teachers to spread awareness among their families and communities so that citizens know where to turn when they face difficulties relating to essential public services.

The programme witnessed enthusiastic participation and interaction from the students and staff.

The message was clear: Know your rights, know your remedy—and seek timely justice.