Chandigarh, 5th June 2024: Air India, India’s leading global airline, has collaborated with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) to facilitate check-in for international travellers at two metro stations in Delhi - New Delhi and Shivaji Stadium. The Delhi Airport Check-in & Baggage Drop facility allows passengers to check in their baggage at the metro station, giving the outstation travellers the option to explore the city baggage-free. Meanwhile their baggage gets securely loaded onto the aircraft through an advanced automated infrastructure created by DMRC & DIAL.
"Our partnership with DMRC & DIAL stands testament to our commitment to offering passengers an enhanced and seamless travel experience. This initiative not only provides a cost-effective option for travellers coming from distant locations but also helps control congestion at the airport, leading to a better experience for all our customers. Further to the technology interventions partnered and implemented by Air India & DIAL, such as DigiYatra, Self-Baggage Drop machines at airport terminals, this initiative will significantly enhance the convenience and satisfaction of our customers, said Rajesh Dogra, Chief Customer Experience Officer, Air India.